About the role

Genway AI is building the next generation of customer research. We help Product, Research, Marketing, and Insights teams run AI-powered interviews that capture authentic customer feedback at scale. Our platform turns conversations into actionable insights - faster, deeper, and more cost-effective than traditional methods. Backed by leading investors, we’re on a mission to transform how companies build customer-centric products.

What you'll do at Genway AI:

• Drive net-new revenue by owning the full sales process: prospecting, discovery, solutioning, demos, negotiation, and close.

• Sell into mid-market and enterprise software companies—engaging stakeholders such as Product Managers, UX Researchers, Marketing Directors, and Heads of Customer Insights.

• Guide buyers through an educational sales cycle, often helping them reimagine how they conduct customer research.

• Lead multi-threaded deals across product, marketing, research, and procurement stakeholders.

• Partner closely with SDRs, Marketing, and Product to refine go-to-market strategy and product messaging.

• Track activity and pipeline progress in Salesforce CRM and report learnings back to leadership.

We would love to hear from you if you have:

• 5 years of experience in sales (SaaS / Product Research / Market Research)

• 2+ years of experience in management

• A proven track record of meeting and exceeding sales goals as an IC and a Sales Manager

• Confidence in engaging senior stakeholders across departments - able to act as a trusted advisor

• Experience with leveraging MEDDPIC for driving a deal cycle

• Strong understanding of how software teams (Product, Design, Marketing) gather and act on customer feedback

• Excellent written, verbal, and presentation skills. You're comfortable in discovery calls, live demos, and enterprise-level conversations

• Ability to work independently in a fast-paced, remote-first startup environment

Nice to Have

• Experience selling to product, research, or marketing teams at software companies

• Background in UX research, market research, customer insights, or related domains

• Familiarity with tools like UserTesting, Maze, Dovetail, Qualtrics, or Traditional Research Agencies (IPSOS, Kantar etc)

• Passion for new technology, product discovery, or human-centered design

• Demonstrated experience leading and building a sales team from the ground up

At Genway AI, technology is at the heart of how we move forward. We believe in hiring smart, driven people who are excited to grow alongside the innovations we’re building. If you’re interested in this role but your past experience doesn’t align perfectly with every requirement, we still encourage you to apply. You might be the right fit for this position - or for another opportunity as we transform how companies use technology to understand their customers.

Compensation Transparency
Genway AI complies with pay transparency laws across the US. The estimated on-target earnings (OTE) for this role is $X – $Y, which includes base salary and commission. Final compensation will be determined based on skills, experience, and location.