About the role

Genway AI is building the next generation of customer research. We help Product, Research, Marketing, and Insights teams run AI-powered interviews that capture authentic customer feedback at scale. Our platform turns conversations into actionable insights - faster, deeper, and more cost-effective than traditional methods. Backed by leading investors, we’re on a mission to transform how companies build customer-centric products.

What you'll do at Genway AI:

• Research and identify target accounts across Product, Marketing, and Research teams at top-tier software companies

• Craft personalized, high-quality outbound emails and LinkedIn messages that get responses (not ignored)

• Qualify inbound leads by uncovering pain points, buying signals, and research readiness

• Book meetings and set up discovery calls for AEs that are grounded in real customer needs

• Maintain clean CRM records (HubSpot or Salesforce) and regularly update opportunity tracking

• Collaborate with Marketing and Product to refine messaging, positioning, and GTM feedback loops

• Hit (and beat) monthly and quarterly KPIs: meetings booked, pipeline generated, and account engagement

We would love to hear from you if you have:

• You have at least 1-2 years of outbound sales development experience, preferably in SaaS tech or a high-growth environment

• You have a passion for customers and have a natural empathy for their needs

• You have a growth mindset and view challenges as learning opportunities, not failures

• You exhibit creativity and tenacity in how you approach your outbound prospecting (calls, emails, LinkedIn, video, social) efforts

• Curious about how Product and Research teams work. Bonus if you’ve used tools like Dovetail, Typeform, Qualtrics or UserTesting.

• Driven, self-motivated, and excited by a fast-paced, founder-led environment.

• Coachable and collaborative - you like feedback, fast iteration, and team wins.

• Based in the US with ability to travel overseas if needed

Nice to Have

• Hands-on experience with AI-first outbound software solutions

• Technical understanding of SaaS products and business workflows

At Genway AI, technology is at the heart of how we move forward. We believe in hiring smart, driven people who are excited to grow alongside the innovations we’re building. If you’re interested in this role but your past experience doesn’t align perfectly with every requirement, we still encourage you to apply. You might be the right fit for this position - or for another opportunity as we transform how companies use technology to understand their customers.

Compensation Transparency
Genway AI complies with pay transparency laws across the US. The estimated on-target earnings (OTE) for this role is $X – $Y, which includes base salary and commission. Final compensation will be determined based on skills, experience, and location.